FAQs

We sure do, but only on unused and undamaged items. See our full Returns and Exchanges policy here

Please see our returns policy here.

Please allow 24 hours for your return to be processed after we've received it.

PLease note that we ship with Australia Post who, due to Coronavirus bottlenecks, has temporarily suspended their next day delivery guarantee for express post. Standard shipping around xmas will also be delayed (cutoff for pre xmas express post is Dec 19). For standard shipping in non peak times please allow 2 to 4 business days within Australia. For express post in non peak times you should receive your parcel the next day

We offer free Auspost standard shipping within Australia and express post within Australia for an additional $4.95.

Yes. Please contact hello@fants.com.au and we'll figure out shipping costs.

You'll receive a tracking number with your order confirmation email.

We recommend washing in fresh water and drying inside-out in the shade.

Some sizes may be sold out or unavailable.

If you've made a mistake or changed your mind then drop us an email at hello@fants.com.au within 24 hours and we should be able to sort it out.

We typically process orders within 24 hours on business days.

We use Sendle.

If you haven't received confirmation of your order right after your purchase please check your spam folder. If you still can’t find the confirmation email, message us at hello@fants.com.au and we’ll check what's up.

Our payment process is secured by Stripe payments. No card information is kept by us.

Absolutely! We love crypto. Just choose the relevant crypto option at checkout